Privacy Policy
1. Data Controller
The controller responsible for processing personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Marcel Beckers
Goethestraße 33
42327 Wuppertal
Germany
Phone: +49 (0) 176 22 38 95 58
E-mail: info@yourecom.de
Where this Privacy Policy refers to "we", "us" or "YoureCom", this means the data controller named above.
2. General Information
Protecting your personal data is important to us. We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telecommunications Digital Services Data Protection Act (TDDDG).
Personal data is any information relating to an identified or identifiable natural person.
This Privacy Policy explains:
- which personal data we process,
- the purposes for which we process it,
- the legal basis for processing,
- how long personal data is stored, and
- your rights as a data subject.
3. Hosting and Server Log Files
Our website is hosted by an external hosting provider.
Hosting Provider
ALL-INKL.COM – Neue Medien Münnich
Hauptstraße 68
02742 Friedersdorf
Germany
We have concluded a Data Processing Agreement (Art. 28 GDPR) with our hosting provider.
For the operation of this website, the hosting provider automatically processes technically required information, including:
- IP address
- Date and time of access
- Requested URL
- Referrer URL
- Browser type and version
- Operating system
- Hostname of the accessing device
The processing is based on Art. 6(1)(f) GDPR.
Our legitimate interest lies in providing a secure, stable and efficient website as well as detecting and resolving technical issues and security incidents.
This data is not merged with other data sources.
4. Cookies
Our website uses cookies where they are technically necessary for the operation of the website or individual functions.
This includes cookies required for:
- user login,
- the shopping cart,
- security settings, and
- other technically necessary website functions.
The processing is based on Section 25(2) TDDDG and Art. 6(1)(f) GDPR.
Should we use non-essential cookies in the future (e.g. analytics or marketing cookies), these will only be stored with your prior consent in accordance with Section 25(1) TDDDG.
5. Web Analytics with Matomo
We use the open-source web analytics software Matomo to analyze the use of our website.
Matomo is hosted exclusively on our own server. No collected data is transferred to third parties.
For the purpose of improving our website, the following information may be processed:
- visited pages
- date and time of access
- referrer URL
- browser type
- operating system
- anonymized IP address
- country or region
- clicks on downloads and external links
- search terms entered on our website
To protect your privacy, Matomo has been configured in a privacy-friendly manner.
In particular:
- no analytics cookies are set,
- IP addresses are anonymized before storage,
- the browser's "Do Not Track" setting is respected,
- no browser fingerprinting is performed, and
- all collected data remains on our own server.
The processing is based on Art. 6(1)(f) GDPR.
Our legitimate interest is to improve the technical quality, stability and usability of our website.
Personally identifiable raw data is automatically deleted or anonymized after 180 days.
You may object to the anonymous collection of your usage data at any time by using the following opt-out option:
6. Registration and User Account
Registration of a user account is required to use certain features of our website and to purchase digital products.
When you register and use a user account, we process the following personal data in particular:
- Username
- E-mail address
- Password (stored exclusively in encrypted form)
- Registration date
- IP address at the time of registration
- Voluntarily provided profile information
This processing is carried out to provide and manage your user account, authenticate your identity and fulfill our contractual obligations.
The legal basis is Art. 6(1)(b) GDPR.
Your user account will generally remain active until you request its deletion or we delete it due to legal requirements or prolonged inactivity.
7. Orders, Digital Products and License Management
We offer digital products and services through our online shop.
To process your order, we process the following personal data in particular:
- Name
- Billing address
- E-mail address
- Order details
- Payment information
- Purchased products
- Invoice data
If you purchase digital products, we also process information required for license management, including:
- Issued license keys
- License status
- Download permissions
- Version entitlements
- License transfers
This processing is carried out solely to provide the purchased products and manage your usage rights.
The legal basis is Art. 6(1)(b) GDPR.
Statutory retention obligations, particularly under commercial and tax law, remain unaffected.
8. Downloads
After purchasing a digital product or when providing free downloads, we may log the download.
The following information may be processed:
- Downloaded product
- Date and time of the download
- User account
- IP address
- Downloaded file version
This processing is carried out to provide downloads, verify download permissions and prevent misuse or fraud.
The legal basis is Art. 6(1)(b) and Art. 6(1)(f) GDPR.
9. Payment Processing
We offer various payment methods for processing orders.
Personal data required for payment processing is processed exclusively for the performance of the contract in accordance with Art. 6(1)(b) GDPR.
PayPal
If you choose PayPal as your payment method, payment processing is carried out by:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg
The personal data required to process the payment is transmitted to PayPal.
Further information on PayPal's processing of personal data can be found at:
Bank Transfer
If you choose payment by bank transfer, we process only the information necessary for payment processing, including:
- Invoice number
- Payment amount
- Payment received
- Payment date
Bank account details are processed exclusively for the purpose of payment processing.
10. Contact
If you contact us by e-mail or via our contact form, we process the personal data you provide solely for the purpose of handling your request.
This may include:
- Name
- E-mail address
- Subject
- Message content
- Date and time of your request
If your request relates to the performance of a contract or pre-contractual measures, processing is based on Art. 6(1)(b) GDPR.
In all other cases, processing is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in responding to your inquiry.
Your personal data will be deleted once your request has been fully processed, provided that no statutory retention obligations require otherwise.
11. Google reCAPTCHA
To protect our forms against spam, abuse and automated submissions, we use Google reCAPTCHA.
The service is provided by:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
When using reCAPTCHA, personal data such as your IP address and technical information about your device and browser may be transmitted to Google.
The processing is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in protecting our website against spam, misuse and automated attacks.
For further information, please visit:
Datenschutzerklärung – Datenschutzerklärung & Nutzungsbedingungen – Google
12. Community Features
Our website provides registered users with various community features, including forums, reviews, comments, reactions, file attachments, private conversations and other ways to interact with other users.
If you use these features, we process the personal data required solely to provide the respective functionality and to fulfill the contractual relationship between you and us.
The legal basis is Art. 6(1)(b) GDPR.
Public Content
Posts, comments, reviews and similar content that you publish are generally visible to other visitors.
Please note that publicly available content may be indexed by search engines and stored or archived by third parties. You are solely responsible for deciding which personal information you publish.
Private Conversations
Registered users may exchange private messages with other users.
The content of private conversations is stored solely to provide the messaging functionality.
Access to private conversations is only permitted where required by law, necessary to prevent abuse or to protect our legitimate interests.
File Attachments
Users may upload files in various areas of our website.
When uploading files, we process information such as:
- File name
- File size
- File type
- Upload date and time
- Uploading user
Depending on the applicable permissions, uploaded files may be publicly accessible or restricted to authorized users.
Search Function
To improve usability, we provide an internal search function.
Search queries are processed solely to display relevant content within our website. Anonymous search terms may also be evaluated statistically as part of our web analytics.
13. Data Retention
Unless a more specific retention period is stated within this Privacy Policy, we store personal data only for as long as necessary to fulfill the respective processing purposes.
Afterwards, the data will be deleted unless statutory retention obligations or legitimate interests require continued storage.
14. Transfer of data to the USA
Google LLC is headquartered in the United States. The USA is considered a third country under EU data protection law, without a data protection level fully equivalent to that within the EU. As a result, personal data may be transferred to the USA in connection with the use of Google reCAPTCHA.
This transfer takes place on the basis of the European Commission's Standard Contractual Clauses pursuant to Art. 46(2)(c) GDPR, which Google offers as part of its data processing terms. In addition, Google LLC has self-certified under the EU-U.S. Data Privacy Framework, for which the European Commission issued an adequacy decision on 10 July 2023.
15. Your Rights
Under the applicable data protection laws, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to withdraw any consent previously given with effect for the future
To exercise your rights, you may contact us at any time using the contact details provided in Section 1.
16. Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a supervisory authority.
You may contact, in particular, the supervisory authority responsible for your habitual residence, your place of work or the place of the alleged infringement.
17. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy whenever necessary due to changes in legal requirements or modifications to our website and its services.
The version published on our website at the time of your visit shall apply.